Rob was born and brought up in Glasgow and studied medicine at Dundee University. After graduating in 1981 he undertook a number of hospital appointments before becoming a partner in an urban teaching practice in Dundee in 1986.
He developed an interest in medical law and completed an MPhil in Law and Ethics in Medicine at Glasgow University in 1992. Having done some consultancy work for the Medical Protection Society and having taught part-time at Dundee University, he took up a permanent appointment as a medicolegal adviser with the Medical and Dental Defence Union of Scotland in 1996 and remained there until he moved to the Medical Protection Society to set up their Edinburgh office in 2009.
Rob is a Foundation Fellow of the Faculty of Forensic and Legal Medicine and continues to have an interest in teaching, having honorary positions at a number of universities. He has an interest in mediation and has served on a number of governmental working parties looking at alternative approaches to dispute management.
Having completed his MBA at Strathclyde University Graduate Business School in 2001 he has continued to develop his business interests. In 2011 he was appointed Deputy Medical Director and in 2013 became Medical Director of the Medical Protection Society and is currently responsible for medicolegal services delivered by the Medical Protection Society to its members worldwide.
When Things Go wrong – How Do You Respond?
Despite everyone’s best efforts, and having the best systems in place, from time to time things will go wrong, or be perceived to have gone wrong in health care. These events can have a major impact on everyone involved.
The way adverse events are managed makes a significant difference to the patient, their families and the healthcare professionals involved.
This session will review the research evidence around this area of medical practice. It will also explore the practical implications for healthcare professionals and managers.